Airtel Uganda takes over Africell customers

Mr. Amit Kapur, the Chief Commercial Officer at Airtel Uganda (PHOTO/Courtesy)

Kampala – Airtel Uganda, has announced exciting offers to former Africell customers.

With the new offers which take effect immediately, Africell customers will not only have a chance to get a number close to their preferred number range – based on availability, they will also get 50% bonus data on all weekly and monthly bundles purchased until the 15th of November 2021.

“For continuity and a seamless transition, we are welcoming former Africell customers with exciting offers. The former Africell customers will be connected to the quality services offered by Airtel Uganda across the country guaranteeing them wide coverage, high-speed internet, 3G/4G network, affordable Airtel Money services, affordable packages, roaming, and international services as well as all Value Added Services,” said the Chief Commercial Officer of Airtel Uganda Amit Kapur.

“We have tailor-made offers for Corporate businesses/SMEs who have been provided with a dedicated line that they can call to discuss their business needs with our team of account managers who will provide all the necessary guidance and support to ease them onboarding process.”

The existing customers who switch their Africell data line to Airtel are will qualify for double data (100% bonus) for the next 3 months.

Mobile data and voice customers can visit any Airtel shop with a valid national ID and get their preferred Airtel numbers, subject to availability in the existing number range.

To enjoy the exciting offers:

The customer buys an Airtel sim card does the full KYC registration and gets the card activated

The customer then dials *100# selects Option 3: Internet bundles and buys any bundle of choice from the qualifying bundles

OR customer can dial *175# selects Option 2: Data Bundles and buys any bundle of choice from the qualifying bundles

To provide excellent telecommunications services across Uganda – Airtel Uganda is on an expansion drive that will see an increase in the number of mast sites across the country. Airtel Uganda currently boasts of over 2,200 mast sites and over 3,900 kilometers of fiber covering 95.9% of Uganda’s population, making it possible for subscribers around the country to enjoy an improved experience in internet-based activities among other services.

All you need to know 

Q1: Who is eligible for the 50% bonus?

Airtel is welcoming all new customers from Africell onto the smartphone network and as soon as they buy a new sim and activate it every data bundle they buy from the qualifying bundles using Airtel Money will earn them 50% bonus on volume.

Q2: How long will the offer run for?

Until the 15 November 2021.

Q3: Which data bundles qualify for the 50% bonus?

Daily, Weekly, and Monthly bundles

Q4. What is the validity of the bonus?

Bonus is valid for the same period as the main bundle purchased.

-If a customer buys a daily bundle they will get 50% bonus valid for 24hours as well

-if a customer buys a weekly bundle they will get 50% bonus valid for 7 days as well

Q5. Is the bonus a one-off?

No, until 15th November 2021 customers can buy any bundle any daily, weekly, and monthly bundle and will enjoy 50% bonus as many times as they want.

Q6. If the customers buy using Airtime will they get 50% bonus?

No, this bonus can only be got when a customer buys using Airtel Money.

Q7.  How does a customer check their bonus MBS?

Dial *175*4# to check their bonus volume MB balance.

Q8. Does the offer have to be activated?

No, simply register the Simcard and buy the data bundles through *100# or *175#

Q9. Is there a special code for this offer?

No, simply dial *100# or *175# and select any Daily, Weekly, and Monthly bundle.

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