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Guidelines for processing online e-passport application for Ugandans living abroad

The new EAC Electronic Passports

Government has postponed the deadline for phasing out the use of Machine-readable Passports in the country (PHOTO/Courtesy).

KAMPALA —Following the completion of integration of online applications and URA with the e-Passport System (IMAGO), the Directorate of Citizenship & Immigration Control has issued the following guidelines to help Ugandan living abroad and the Missions/Embassies process online applications.

What is required of the Applicant?
  1. Navigate to the passport portal:
  2. Click the Start New Application link to start a new application.
  3. Accept the terms and conditions displayed in the Disclaimer.
  4. Answer simple security questions.
  5. Complete the passport application form.
  6. Print the Passport Application Payment Advice Form.
  7. Make payment for the selected type of passport using the selected payment method.
  8. Schedule an appointment with the nearest Mission/Embassy for face-to-face interviews.
What is required of the Mission Staff?
  1. The Immigration/Consular Officer conducts the interview and records or documents the results on the Passport Interview Record Form.
  2. The Passport Interview Record Form is signed by the applicant and the interviewing officer.
Applicants without National Identity Cards:
Government is aware that a number of Ugandans in the diaspora have not yet acquired National ID cards due to geographical challenges. Therefore, an applicant who has not yet acquired a National ID will not be required to provide his/her National Identification card.
The applicant will, however, be required to schedule an appointment with our Embassy in Berlin for a face-to-face interview so as to enable the Consular Officer ascertain the applicant’s nationality. The applicant MUST also bring along a copy of a Recommender’s National ID when coming for the face-to-face interview at the Embassy.
Documents Sent to Passport Control Officer:
1. The Applicant attaches the following documents to the Passport Interview Record Form for onward transmission to the Passport Control Officer:
  • Copy of National Identity Card or NIRA confirmation letter. (Those without National IDs see previous sub-heading above)
  • Copy of Bio data page and File No page (page 45) of the current passport.
  • Copy of Police Report or Sworn in Affidavit for lost passport.
  • Copy of Marriage Certificate for change of name due to marriage.
  • Deed poll and gazette for change of name.
  • Citizenship certificate where applicable.
  • 2 passport photos. One must be stamped by the interviewing officer as indicated on the Passport Interview Record Form.
  • Proof of profession.
  • Copy of Recommender’s National ID who is not a Mission staff.
2. The Applicant meets the cost of sending the above documents by courier to:
The Director,
Directorate of Citizenship & Immigration Control,
Ministry of Internal Affairs,
Plot 67, Old Port Bell Road,
P. O. Box 7161,
Attn. Passport Control Officer
What happens at the Passport Control Office?
  1. The Enrollment Officer enrolls and scans the Passport Interview Record Form and the other relevant attachments for passport processing.
  2. The new Passport is dispatched by Courier to the respective Mission/Embassy from where the applicant can arrange for pick up or delivery.
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