BroadPay, a Zambian FinTech company, is redefining how people and businesses in Zambia handle collections, payments, and payouts. By digitizing financial transactions through its flagship product Lenco, BroadPay is improving convenience and accessibility for a wide range of service providers from telecoms to utility companies and internet merchants.
Founded in 2012 by
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began its journey by deploying self-service bill payment kiosks in shopping malls. These kiosks allowed users to pay for electricity, airtime, and TV subscriptions using cash. Over time, the company scaled its operations, eventually building a mobile app and its own payment gateway to support remote digital transactions via mobile money, cards, and bank transfers.
“Our focus has always been on solving real-world problems,” said Chinyundu. “When we realized there were no local gateways to support mobile-based payments at scale, we built our own. That opened the door for broader financial inclusion.”
Lenco, BroadPay’s payment gateway, now enables businesses to integrate digital payments through user-friendly APIs. This infrastructure is helping other innovators develop their solutions without having to start from scratch, contributing to a more collaborative and interoperable FinTech ecosystem in Zambia.
But BroadPay’s journey hasn’t been without its challenges. Limited access to funding, low trust in digital platforms, and the population’s preference for cash over electronic money continue to be hurdles.
Chinyundu believes ecosystem support is essential: “Beyond tech builders, we need partners like HiPipo and COMESA Business Council who can advocate, fund, and promote FinTech efforts. Initiatives like #40Days40FinTechs play a critical role in highlighting our work and connecting us to vital networks.”
BroadPay’s story is featured on Day 32 of the #40Days40FinTechs Zambia and Malawi edition, an initiative that showcases innovations driving financial inclusion across Africa. The campaign has spotlighted over 200 FinTechs from East Africa and continues to push the boundaries of inclusive finance through platforms such as Mojaloop open source software and the Level One Project framework.
