LUSAKA, Zambia – ValueFin Limited is working to improve access to finance and markets for micro, small, and medium-sized enterprises (MSMEs) in Zambia, particularly low-income entrepreneurs, through a combination of technology and personalized support, the FinTech company announced.
According to Mukuka Bwalya, Co-Founder and Managing Partner, ValueFin focuses on providing access to finance, market linkages, and business formalization services, addressing key challenges often faced by MSMEs that lack visibility, working capital, and formal operational structures.
ValueFin utilizes a web-based loan management system that employs artificial intelligence to analyze customer data collected in informal settings. Bwalya explained that this technology helps the company understand customer needs and mitigate credit risk. Field agents can access the platform on basic smartphones to make real-time credit assessments.
The company’s hybrid approach combines digital tools with a significant on-the-ground presence across 13 market locations to build trust. ValueFin currently disburses loans averaging 1,500 Zambian Kwacha (approximately $60 USD) to around 500 entrepreneurs each month, with women comprising 80% of their clientele.
Bwalya noted that challenges such as low digital literacy and limited smartphone access continue to hinder financial inclusion at the grassroots level. He also emphasized the need for greater collaboration within the FinTech sector to address broader issues, including the lack of micro-insurance options for their customers.
ValueFin’s work is being highlighted as part of the #40Days40FinTechs initiative, Zambia and Malawi edition, which is organized by HiPipo to showcase innovations driving financial inclusion across Africa. The initiative promotes platforms like Mojaloop Open Source Software and the Level One Project to support advancements in the sector.
Through its strategic partnerships and technology-driven solutions, ValueFin aims to create new economic opportunities for underserved communities in Zambia by providing crucial financial and market access.
