Wednesday, July 16, 2025
UG Standard - Latest News
  • Home
  • News
    • DIPLOMACY
    • COURT
    • AFRICA
    • BOOK REVIEW
    • INTERVIEW:
    • National
    • Parliament
    • World
    • Regional
  • Business
    • AGRIBUSINESS
    • OIL & GAS
    • REAL ESTATE
    • TECH
    • INNOVATIONS
    • TELCOM
  • OpED
  • EDUCATION
  • INVESTIGATION
    • NATIONAL ARCHIVE
    • SPECIAL REPORT
    • ANALYSIS
  • FEATURES
    • SOCIETY
    • Community
    • Pictorial
    • PROFILES
    • Lifestyle
    • Health
    • ENVIRONMENT
  • Tours & Travel
    • Hotel & Hospitality
  • Sports
  • About Us
  • Login
UG Standard - Latest News
ADVERTISEMENT

American Tech Company Helpware expands into Uganda, announces jobs opportunities for Ugandans

by JAVIRA SSEBWAMI | PUBLIC EDITOR
11/02/2023
in News, TECH
Reading Time: 3 mins read
A A
0
Share on FacebookShare on Twitter
(L-) Ministry of ICT Permanent Secretary, Dr. Amina Zawedde, Helpware General Manager, Africa, Angella Kitandwe and Helpware CEO Robert Nash share a light moment ahead of the company launch at the Makerere University on Feb.10.
(L-) Ministry of ICT Permanent Secretary, Dr. Amina Zawedde, Helpware General Manager, Africa, Angella Kitandwe and Helpware CEO Robert Nash share a light moment ahead of the company launch at the Makerere University on Feb.10.

Helpware, a market-leading Business Process Outsourcing (BPO) company, today announced expansion into Kampala, Uganda with amazing job opportunities for local residents.

The company is conducting a preliminary recruitment process to find talented candidates to provide customer support services. Helpware’s initial focus on staffing will be hiring more than 100 Customer Support Representatives (CSRs) based who will provide a seamless customer experience across channels such as phone, email, and chat in English, French, and Swahili.

Related posts

Hon. Robert Kyagulanyi Ssentamu and other officials at ULS headquarters on Tuesday.

Lawyers Should emulate Justice Kanyeihamba – Hon. Kyagulanyi

15/07/2025
157

EACOP Poses a Silent Threat to Ngorongoro, We Need a Full Environmental Assessment Now

15/07/2025
163
Makerere University announces new tuition fee waiver scholarships for 40 disadvantaged female students for the 2025-2026 academic year. Learn eligibility and apply by Aug. 8.

Makerere University Announces New Scholarships for Female Students

15/07/2025
175

Church of Uganda Flags off Mock Exams to Boost Learner Competence and Curriculum Familiarization

14/07/2025
182

Opportunities will continue to expand to include technical and back-office support positions as the business takes on more clients.  The company is focused on finding new team members that are empathetic, polite, patient, and professional while providing stellar customer service.

“We are excited to bring this next phase of our growth to Uganda,” stated Robert Nash, CEO.  “There are many reasons why we selected Uganda, but at the core is the people and their talents.  As a People as a Service solution, we have to be sure we are living our core values and focusing on our culture.  We are confident this move will only strengthen that core. It may seem like a cliché’ for companies to say they are focused on culture, but that is our genuine day-to-day focus – we are in the business of people.”

Help ware launched it’s operations through a job fair at the School of Computing and Informatics Technology, Makerere University to attract top talent from universities as the start of building a database of talent and hiring exceptional customer service representatives.

“We have already met with so many talented and open-minded people who are just as passionate about customer service as we are, and we know for sure we will not have any issues finding the right talents ” stated Alex Tereshchenko, COO. “The diversity of languages as well as proficiency in English is also a great fit for our global clients. Overall, it is the perfect spot for our business to expand.”

Helpware has over 2500 employees who work in offices across the globe and provide services of outstanding quality. The company locations around the world give those who join Helpware a unique, diverse, and culture-rich experience: teams are located throughout the United States, Germany, Philippines, Mexico, Puerto Rico, Ukraine, Georgia, Poland, Albania, Mexico, And SOON UGANDA.

Helpware is a fusion of amazing people, culture, innovation, technology, and ideas all driving towards a single purpose: Revolutionary Customer Experiences.  They are currently serving over 150 clients across various industries including E-Commerce and Retail Gaming and Entertainment, On-Demand, SaaS, and Software, FinTech, Public Sector, health care and health tech, Social Media, etc.

Their mission is to deliver the world’s best concierge-level services consistently and happily. Defined by joy and relentless innovation, they are proud to be differentiated as an Amazing “People as a Service” business.

Since its founding in 2015, the company has been rapidly growing and providing exceptional digital customer experience solutions to organizations of all sizes – from ambitious startups to corporate powerhouses such as Amazon. With an experienced team of the best CSRs, designers, data analysts, and other specialists committed to innovation and excellence, the company has become a leader in this sector, helping businesses improve their online presence and capitalize on their digital opportunities. Its quick success is a testament to the results-driven approach they take when creating unparalleled customer service solutions that empower its clients.

Helpware boasts about trained and dedicated specialists in place who provide a wide variety of services ranging from exceptional customer support to data management. Some of the solutions the company offers include but are not limited to omnichannel customer service, technical & IT support, digital marketing support, data labeling, cybersecurity solutions, etc.

This company is an industry leader when it comes to customer satisfaction and the quality of their services. Having earned numerous awards and being highly rated on platforms such as Clutch and Glassdoor, they have proven themselves to be a reliable partner that prioritizes the needs of their clients. Their commitment to excellence can be seen in every project they take on, which is why they’ve become one of the most successful companies in the field.

Helpware stands apart from its competition because the clear focus is on building customized and dedicated teams in customer support by putting employees first.

Their commitment to treating their teams with respect creates a supportive and uplifting work atmosphere for their dedicated staff. Key benefits of working with Helpware include competitive salaries, health insurance offering access to quality medical care, free lunch during the work day, allowing employees to refuel and stay energized in their everyday tasks, a paid time off policy that allows team members to maintain a healthy work-life balance and others.

Helpware is looking to invest in Uganda’s future by finding and cultivating new talent. Not only will this benefit those who join their team, but it will also help boost Uganda’s economy as a whole.

Share this:

  • Share
  • Click to share on Facebook (Opens in new window) Facebook
  • Click to share on X (Opens in new window) X
  • Click to share on LinkedIn (Opens in new window) LinkedIn
  • Click to share on X (Opens in new window) X
  • Click to share on Pinterest (Opens in new window) Pinterest
  • Click to share on Telegram (Opens in new window) Telegram
  • Click to share on WhatsApp (Opens in new window) WhatsApp

Like this:

Like Loading...

Related

Tags: AfricaAlbaniaAmerican Tech Company Helpware expands into UgandaAnd SOON UGANDA.Angella Kitandweannounces jobs opportunities for UgandansDr. Amina ZaweddeFeaturedGeorgiaGermanyHelpware General ManagerMakerere UniversityMexicoPhilippinesPolandPuerto RicoUkraineUnited States

Related Posts

 Abbas urges U.S. to compel Israel to stop violations against Palestinians
News

 Abbas urges U.S. to compel Israel to stop violations against Palestinians

05/11/2022
0
312

Abbas urges U.S. to compel Israel to stop violations against Palestinians RAMALLAH, Nov. 4 (Xinhua) -- Palestinian President Mahmoud Abbas...

Read moreDetails
Equity ranked 4th strongest banking brand globally on brand strength, scoring 92.4 points out of 100

 Equity Bank Under Scrutiny for Alleged Role in UGX.3bn Fake Gold Scam

09/07/2024
638
Minister of Health Dr. Ruth Aceng and Permanent Secretary Dr. Diana Atwiine pay their respects at the burial of Dr. Joshua Musinguzi, a champion in the fight against HIV/AIDS in Uganda. Their presence honors his legacy and dedication to improving healthcare in Uganda.

 FULL LIST: Health Service Commission Shortlists Applicants for Key Roles

18/06/2025
1.5k
Kabuleta and other opposition politicians have teamed up to put an end to Museveni's leadership

 Kabuleta, other opposition politicians team up to put an end to Museveni’s leadership

27/02/2024
510
Load More

Popular Articles

  • Check out the top schools with pupils who scored 6 in 4 aggregates in the 2024 PLE results, as released by UNEB

    PLE 2024 Results: Top Schools with 6 in 4 Aggregates

    4382 shares
    Share 1753 Tweet 1096
  • How to Renew Your National ID Online: NIRA Pre-Registration Portal 2025 Guide

    4127 shares
    Share 1651 Tweet 1032
  • NIRA unveils high-tech National ID, mass enrollment set to begin

    2669 shares
    Share 1068 Tweet 667
  • FULL LIST: Ministry of Education, NCDC publish self-study workbooks amid COVID-19 lockdown

    3324 shares
    Share 1349 Tweet 823
  • How to Check PLE Results 2024 on Phone, Online

    1785 shares
    Share 714 Tweet 446
  • PLE 2024 Results: UNEB Clarifies on Release Date

    1652 shares
    Share 661 Tweet 413
  • MPs clear govt to cancel 2020 academic year

    2796 shares
    Share 1150 Tweet 686

Recent Articles

Uganda Secures First Tranche of World Bank’s Shs170 Billion for Manufacturing

15/07/2025
Hon. Robert Kyagulanyi Ssentamu and other officials at ULS headquarters on Tuesday.

Lawyers Should emulate Justice Kanyeihamba – Hon. Kyagulanyi

15/07/2025
Ugandan Mandela Washington Fellows launched a campaign to raise UGX 100M ($26,000 USD) for the Kampala School for the Physically Handicapped. The initiative seeks to improve accessibility and education.

Ugandan Mandela Fellows Seek UGX 100M for Physically Handicapped School

15/07/2025

Plascon Spotlights Automotive Paint at Concluding Kampala Auto Show

15/07/2025

EACOP Poses a Silent Threat to Ngorongoro, We Need a Full Environmental Assessment Now

15/07/2025
Museveni opens Busega Market

Museveni commissions Busega market as he kicks off wealth creation tour in Kampala

15/07/2025
Makerere University announces new tuition fee waiver scholarships for 40 disadvantaged female students for the 2025-2026 academic year. Learn eligibility and apply by Aug. 8.

Makerere University Announces New Scholarships for Female Students

15/07/2025

Recent CommentsRecent Comments

  • The Journey of Ibrahim Traoré on How President Ibrahim Traoré’s ambitious vision is driving Burkina Faso’s economic growth push
  • Ugandan Scientists Finalists For European Inventors Prize — Press Uganda on Ugandan scientists finalists for European inventors prize
  • Government Pumps UGX1 Trillion Into UDB To Drive Industrialization, SME Growth — Press Uganda on Government pumps UGX1 Trillion into UDB to drive Industrialization, SME growth
  • PS Ggoobi Tips On Building USD 500b Economy — Press Uganda on PS Ggoobi tips on building USD 500b economy
  • Museveni Meets German Envoy Matthias Schauer After Subversion Claims — Press Uganda on Museveni meets German envoy Matthias Schauer after subversion claims

UG Standard - Latest News

UG Standard, published via www.ugstandard.com isa publication of Sahel Media Solutions Ltd, a professional Digital/New Media company in Uganda info@ugstandard.com

Follow us on social media:

Latest News

  • Uganda Secures First Tranche of World Bank’s Shs170 Billion for Manufacturing
  • Lawyers Should emulate Justice Kanyeihamba – Hon. Kyagulanyi
  • Ugandan Mandela Fellows Seek UGX 100M for Physically Handicapped School
  • Plascon Spotlights Automotive Paint at Concluding Kampala Auto Show
  • EACOP Poses a Silent Threat to Ngorongoro, We Need a Full Environmental Assessment Now
  • Museveni commissions Busega market as he kicks off wealth creation tour in Kampala

OpED

EACOP Poses a Silent Threat to Ngorongoro, We Need a Full Environmental Assessment Now

NICHOLAS SENGOBA: Gen Moses Ali, ghetto mentality and why Baganda are ‘hard’ to please

Equipping Youth with Skills for a Sustainable Future: A Mission We Must All Embrace

Fueling the Future: How Pesapal’s Forecourt Management Solution is Transforming Uganda’s Petroleum Sector

HELLEN MASIKA: From Darkness to Solar Light in Kijumba 

© 2024 Ugstandard - Latest News by Digital/New Media company.

Welcome Back!

Sign In with Facebook
OR

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
No Result
View All Result
  • Home
  • News
    • DIPLOMACY
    • COURT
    • AFRICA
    • BOOK REVIEW
    • INTERVIEW:
    • National
    • Parliament
    • World
    • Regional
  • Business
    • AGRIBUSINESS
    • OIL & GAS
    • REAL ESTATE
    • TECH
    • INNOVATIONS
    • TELCOM
  • OpED
  • EDUCATION
  • INVESTIGATION
    • NATIONAL ARCHIVE
    • SPECIAL REPORT
    • ANALYSIS
  • FEATURES
    • SOCIETY
    • Community
    • Pictorial
    • PROFILES
    • Lifestyle
    • Health
    • ENVIRONMENT
  • Tours & Travel
    • Hotel & Hospitality
  • Sports
  • About Us

© 2024 Ugstandard - Latest News by Digital/New Media company.

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.
%d